Wharf T&T
Customer Services Hotline 121-000
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A Business Enabling Service Philosophy
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At Wharf T&T, we understand that enabling business is our business. From the perspective of customer services, this means that we need to listen to the voice of our customer, increase customer satisfaction, and deliver quality service. To implement this service philosophy in a systematic and highly structured approach and to ensure continuous improvement, we have established a Quality Management System under the ISO9000 and ISO10002 frameworks. The service philosophy has also formed the quality policy of our ISO Quality Management System to guide our customer service practice.

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We always try to exceed your expectations and provide you with outstanding service.
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ISO certifications - 9001 & 10002
Quality Policy

We are committed to providing high quality customer services to enhance customer satisfaction and continually improve our Quality Management System.  We strive to build good customer experience at every touch-point and make use of the voice of our customers to improve our operations and provide every customer with exceptional services, in an instant, cost effective, and service-oriented manner.

Customer Relationship Excellence Awards Wharf T&T Receives Customer Relationship Excellence Awards Two Years in a Row organized by Asia Pacific Customer Service Consortium.
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