For the second consecutive year Wharf T&T has won the Customer Relationship Excellence (CRE) Award by the Asia Pacific Customer Service Consortium (APCSC). In 2007, Wharf T&T was named Contact Center of the Year (Telecommunications) and Integrated Support Team of the Year (Telecommunications) in corporate categories, while Ms. Ann Chen Yu-qing and Ms. Amelia Li Man-kuen have attained merit certificates for Customer Service Manager of the Year (Contact Center) and Customer Service Team Leader of the Year (Contact Center) respectively.

The annual CRE Awards recognize companies, teams and individuals who have demonstrated customer service excellence in different sectors while promoting a higher standard of service quality in international cities across the Asia Pacific region. All participants were objectively assessed against a host of key success factors and world-class standards in order to evaluate achievements and compliance in their respective areas.