Wharf T&T
中文
Customer Services Hotline 121-000
 
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The Customer may make payment by any one of the following methods:
 
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New Bill Format
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The bill format is now revamped. Click 'More' for an illustration...
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Payment Method

Cash

Please bring along the bill statement issued by Wharf T&T and settle the accounts at any 7-Eleven in Hong Kong.

Cheques

Cheques should be crossed and made payable to "Wharf T&T Limited". 

Please detach the payment slip from the bottom of the statement and send it together with the cheque at least 5 working days before the payment due date. Please write the applicable customer account number on the back of the cheque. Post-dated cheque will not be accepted.

Please send the payment to "Wharf T&T Limited, P. O. Box 9988, General Post Office, Central, Hong Kong."


Credit card

Please complete the Credit Card Payment Authorization Form. Please click here to download the form or use the form at the back of the invoice and mail to the above address.


Direct Debit from the Customer's designated bank account

The Customer shall complete a Direct Debit Authorization Form and set up a direct debit authorisation instruction with the bank. Please click  here to download or call our Customer Services Hotline 121-000 for a copy of the form. It requires a minimum of 30 days to process and activate the account.


Phone payment service (PPS)

Please call 18031 and enter Wharf T&T's merchant code "66". The Customer can also pay through internet at website www.ppshk.com. For details, please call PPS Hotline at 900 00 222 329.


Automated teller machine (ATM)

Please use "Bill Payment"service at HSBC / Hang Seng Bank ATMS to settle the bill and keep the ATM Advice as a receipt.


Internet / e-banking

If the Customer is an e-banking registered user of the following banks, the Customer may make payment via internet at the websites:


HSBC
http://www.hsbc.com.hk/
Hang Seng Bank http://www.hangseng.com/
The Bank of East Asia  http://www.hkbea.com/

Phone banking

If the Customer is a phone banking registered user of the following banks, the Customer may make payment via telephone at the numbers:


HSBC
2233-3000
Hang Seng Bank 2822-8238

Please pay before the payment due date shown on the bill to avoid disconnection of services.
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