Please bring along the statement issued by Wharf T&T and settle the accounts at any 7-Eleven, Circle K Convenience Stores, VanGO Convenience Stores or China Resources Vanguard Supermarkets in Hong Kong.
Cheques should be crossed and made payable to "Wharf T&T Limited" at least 5 working days before the payment due date. Please write the applicable customer account number on the back of the cheque.
Post-dated cheque will not be accepted.
Please send the payment to "Wharf T&T Limited, P. O. Box 9988, General Post Office, Central, Hong Kong."
e-Cheque should be made payable to "Wharf T&T Limited" and in Hong Kong dollars only.
Please state your account number on the "Remarks" of the e-Cheque and send the e-Cheque at least 3 working days before the payment due date.
Post-dated e-cheque will not be accepted.
Please email the e-cheque to firstname.lastname@example.org
Credit Card (MasterCard, VISA, AMEX or Diners Club)
Please complete the Credit Card Payment Authorisation Form. Please click here to download the form or use the form at the back of the payment slip and mail to the above address.
Direct Debit (from the Customer's designated bank account)
The Customer shall complete a Direct Debit Authorisation Form and set up a direct debit authorisation instruction with the bank. Please click here to download or call Wharf T&T Customer Services Hotline on 121-000 for a copy of the form. It requires a minimum of 30 days to process and activate the account.
Phone Payment Service (PPS)
Please call 18031 and enter Wharf T&T's merchant code "66". The Customer can also pay through internet at website www.ppshk.com. For details, please call PPS Hotline at 900 00 222 329.
Automated Teller Machine (ATM)
Please use Bill Payment service at HSBC / Hang Seng Bank ATMS to settle the bill and keep the ATM Advice as a receipt.
Internet / e-banking
The Customer may make payment via online banking service, please check with your bank for details.
The Customer may make payment via phone banking service, please check with your bank for details.
Please pay before the payment due date shown on the bill to avoid disconnection of services. In case of disconnection due to non-payment, a reconnection fee may apply to reconnect your service. If you have any disputes or queries on your statement, please forward to Wharf T&T within 15 days from the issue date of the invoice, otherwise, Wharf T&T will not consider such dispute or queries.