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Products & Services > Conferencing Services > Audio Conferencing > Operator Assisted Conference Calls
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General

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The ability to simultaneously connect individuals or groups by telephone, anywhere in the world, for the purpose of business meetings or briefings.
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Automated Conference Calls

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  • System Supported self-services.
  • Participants dial-in and enter PIN on telephone touchpad.
  • Dedicated dial-in number for your company.
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Conferencing Tips

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Make Your Meetings Effective
Conference calls allow you to stay informed and in touch with ease, reducing demands on your time whilst enhancing intra-company and client relations through real-time communication. The following guidelines will ensure you and your participants maximise the time spent on your conference call.

Pre-call Guidelines
Provide participants with accurate instructions...

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Features

Operator Assisted:

For more high profile telephone meetings, operator assisted conferencing offers you the added assurance and professionalism that your call is being monitored to guarantee quality for its duration.

Often used when high profile executives are participating or clients are online, operator assisted calls contain feature rich value added services to enhance the way you communicate.


Operator Assisted Conferencing

Guaranteed Quality - Operator monitors call for duration
Flexibility - Operators follow your special instructions
Security - Highly confidential working environment
Enhancements - Value Added Services available


Operator Assisted Dial-in

Participants dial into call centre quoting confirmation passcode and conference co-ordinated


Operator Assisted Dial-out

Operators dial-out to participants and announce start of meeting


Operator Monitoring

Multilingual Operators take care of:

  • Participant roll calls
  • Sound quality issues
  • Disconnected participants
  • Immediate troubleshooting
  • Recording services
  • Press * 0 for immediate

Toll Free Access

Toll Free access is available from every key worldwide location


Event / Client Presentation Calls

Event calls - where one speaker presents to many listeners - is a hybrid solution ideal for company reports, IPOs or results announcements, where experienced operators host your call:


  • Large participant numbers
  • Worldwide audience
  • Formal Introduction of speakers
  • Online web presentation
  • Question and Answer session
  • Instant replay recording
  • Participants report


 
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