Products & Services > Internet Communications Solutions> PCCare

COL's IT Support Services offer PCCARE and SERVERCARE, which attend to your everyday IT problems so that you can focus on your core business. These are key services that keep your IT infrastructure up and running. COL provides world-class customer service by adopting state-of-the-art technologies, and applying well-established, systematic procedures and methodologies. We also deliver value-added services that help you manage sophisticated IT environments that are vital to your success in today's dynamic business environment.

Broadband WebTone

In todays' new economy, only those with the most advanced office tools will truly reap the benefits of greater efficiency and productivity...

IP Transit

Wharf T&T makes it easier than ever for ISPs or corporations to provide Internet connection services for their customers or staff with DATANET-IP CONNECT...

WebTone

Wharf T&T was the pioneer in bringing top quality Internet access to Hong Kong subscribers at competitive prices...

Dedicated Internet Access

DEDICATED INTERNET ACCESS service is designed exclusively for corporations to cater for their internet communications needs...

Core Services:

PCCARE

On-site PC support when you needed

Flexible help desk support via email or phone

Service maintenance for all the major applications used in business today:

Microsoft Windows XP
Microsoft Office 2003
Winzip
Antivirus
Outlook / Outlook Express
Microsoft Internet Explorer 6.0
Mozilla Firefox
Additional software and peripheral support can be arranged

SERVERCARE (a service over and above PCCARE)

Covers all your server maintenance needs

Charged on a per-server function basis

Covers all major server types:

Microsoft Windows Server 2003
Microsoft Windows 2000 Server, Advance Server

SERVERCARE options include:

Email SERVERCARE (Microsoft Exchange 2003)
Domain SERVERCARE
File SERVERCARE
Backup SERVERCARE

Why choose COL?

1.	Excellent service quality with over 34 years' experience
2.	Top level customer services that follow strict procedures, comprehensive documentation and detailed reporting
3.	Let you minimize the number of permanent IT staff while ensuring maximum operating efficiency for your IT infrastructure and related devices
4.	A highly skilled team of experts always stand by to ensure your IT infrastructure environment is reliable and secure
5.	Minimizes total cost of ownership through open source technologies
6.	Various value-added services in the IT Support Services available to help you improve efficiency and effectiveness
7.	Reasonably priced, flexible service plans available